Shipping & Delivery Policy

Chathub App (operated by Peppty Technologies Private Limited) sells only digital services: Lite, Plus and Pro subscriptions, the Day Pass, Gift Pro and Boosts. Nothing is shipped.

1. No physical delivery

We do not sell physical goods, so there is no shipping, no shipping charge, no courier and no delivery address.

2. When you get access

Your purchase is delivered online, to the same Chathub account you bought it on. Access starts as soon as the payment is confirmed, usually within a few seconds. If a paid benefit does not appear within 15 minutes, write to support@chathubapp.com with your payment ID.

3. Exchanges

Digital purchases cannot be exchanged for another product. You can change your subscription plan from the app, and refunds follow our Refund & Cancellation Policy.

4. Contact

Questions about a purchase: support@chathubapp.com. See also our Contact Us page.